Welcome to Hub and Spoke Innovations

Hub and Spoke Innovations is the official GB distributor for the Pharmaself24 medicine collection point.

We’re a specialist consultancy run by pharmacy experts that aims to help pharmacists and dispensing GPs grow their businesses and provide a better service for their patients through technology.

Hub and Spoke Innovations is owned and run by Ryszard Cygan and Gary Paragpuri. Having met as pharmacy undergraduates, Ryszard and Gary have both gone on to enjoy successful careers in the pharmacy sector.

We work closely with the Pharmaself24 manufacturer Videosystem and its internal team of developers, drawing on their years of experience to deliver bespoke products that meet the precise specification of every customer, whether you need a double collection point, an L-shaped unit or the addition of biometric technology.


Together with Videosystem, we are proud to deliver high-quality, state-of-the-art automation solutions alongside dedicated, personalised customer service.

Ryszard Cygan

In his role as director and superintendent of West Elloe Pharmacy in Spalding, Ryszard has been a pioneer in pharmacy automation. In 2013, already equipped with two dispensing robots, Ryszard invested in the UK’s first Pharmaself24, which quickly became an integral part of his pharmacy’s repeat dispensing service. He has now installed a second to cope with the additional demand.

Gary Paragpuri

Gary spent a decade practising as a community pharmacist before joining pharmacy weekly Chemist and Druggist as a news reporter. Within five years Gary rose to become Editor, transforming C+D from a trade magazine into an award-winning business media brand, serving the UK’s community pharmacy sector with content across print, digital channels, and live events.

"We understand the pressures facing pharmacy business owners today. That’s why we offer our customers more than just cutting-edge technology. We work with you to deliver a prescription collection solution and a plan that makes sense for your team, your business and, most importantly, your patients."

Ryszard & Gary

Hub and Spoke Innovations