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An inspector calls: GPhC highlights use of Pharmaself24 as ‘notable practice’

Updated: Mar 3

An inspection from the General Pharmaceutical Council during a pandemic crisis might sound like an unwanted distraction but for me and the team here at West Elloe Pharmacy it was, in fact, an ideal opportunity to show how we have worked hard to adapt to this difficult situation.

It’s very pleasing, therefore, to see that the GPhC has highlighted our efforts in its latest example of ‘notable practice’ – full details can be found here on the Knowledge hub section of the GPhC site.


It is effectively a short case study, focusing on how we have made the most of our Pharmaself24 collection points to support access to medicines when demand is high and social distancing measures are being enforced.


It details our protocols around the use of the machines, from risk assessments on medicine suitability to the provision of supplementary patient support and even our cleaning regime.


The GPhC says the notable examples it publishes are all designed “to help everyone learn from others and to support continuous improvement”, and at both my pharmacy and at Hub and Spoke Innovations, we definitely subscribe to this sentiment.


If anyone would like more information, or the chance to discuss how we have put the Pharmaself24 at the heart of our new pharmacy model during the coronavirus pandemic, please just get in touch with me by email or using the contact form below.

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